Transfer of License Problems? Jeffro PLZ
recently i made a transfer of ownership of one of my PT Ultimate (hereHD)
Licenses , which went, after few hickups , successfull, from my side, at least. Now the new Owner is complaining that the Download section (here PT 12.7.1 HD) , which is transfered to his account , shows still MY Ilok ID, and not his Ilok ID , in fact he says he cannot activate his License. Something , seems for me , went here wrong with the TOL .... plz Jeffro could you look into that? Since the new owner needs it soon working its urgent. ASC number 811787287 [Case : 03777527] |
Re: Transfer of License Problems? Jeffro PLZ
Quote:
seems that it has been fixed today. Please check and let us know. Thank you, -Tope |
Re: Transfer of License Problems? Jeffro PLZ
...the new owner just checked his avid account and
said , there is still my ilok id and not his . ¯\_(ツ)_/¯ |
Re: Transfer of License Problems? Jeffro PLZ
Quote:
The team had to manually deposit the licenses on his account. Everything shows as is, but the licenses are already inside his iLok Account. I can see that it's already activated on their iLok account. Pro Tools Ultimate Perpetual Bundle (with 10/11/12+I/O) (9 items) Please feel free to reply to the support case Email if you have further inquiries. Thanks, Tope |
Re: Transfer of License Problems? Jeffro PLZ
...the new owner is now happy.
problem solved meanwhile. thanks |
All times are GMT -7. The time now is 07:10 PM. |
Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com