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-   -   Case # 03895563 (http://duc.avid.com/showthread.php?t=408893)

mixgate110 03-13-2020 11:10 AM

Case # 03895563
March 2 - no response on my case why does it take so long from Avid to respond to support cases? I could see it if they we charging for support but having purchased a support plan its not fair to have wait so long for cases.

jeffro 03-13-2020 12:22 PM

Re: Case # 03895563
Looking into this now, sorry for the delay!

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