Avid Pro Audio Community

Avid Pro Audio Community (https://duc.avid.com/index.php)
-   Pro Tools | Intro Discussion (https://duc.avid.com/forumdisplay.php?f=138)
-   -   Pro Tools First Not Loading & Crashes With Pop Up Message (https://duc.avid.com/showthread.php?t=404287)

myamelrose 04-30-2019 06:50 AM

Pro Tools First Not Loading & Crashes With Pop Up Message
 
I'm trying to load protools first on my mac pro with scarlett solo 2nd gen but once it starts loading it stops & pop up with this message:

Could not complete your request because Assertion in "/Volumes/Development/212373/ProTools/AAE/Source/AAX/CFicAAXWidget.cpp", line 822.
(Use the Copy button to copy this message to the clipboard.).


This happened twice already and I was able to to change the volume settings, playback engine, and buffer size and it worked properly.
This time when I tried the same way by holding N down when loading, it just crashes and the same message pops up. How can I fix this? What does the pop up message mean?
Here's my specs:
MacBook Pro
Mac OS Sierra 10.12
Scarlett Solo 2nd gen
Pro tools first

junkgear 05-01-2019 06:40 AM

Re: Pro Tools First Not Loading & Crashes With Pop Up Message
 
Please see the following Knowledge Base article for this issue.


All times are GMT -7. The time now is 10:50 PM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com