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-   -   Unable to create any Projects (3 of 3 Projects | max reached | 0% Storage used) (https://duc.avid.com/showthread.php?t=379320)

clusterer 03-29-2016 01:22 AM

Unable to create any Projects (3 of 3 Projects | max reached | 0% Storage used)
 
1 Attachment(s)
hi,

PT won´t let me create a new "Project"; it says that I´ve reached 3 from 3 sessions; but 0% storage is used... I guess from beta-testing there are hanging a few Projects in the pipeline somehow... I don´t see any Projects in the Dashboard Project´s List to delete.. If someone from AVID reads this; please reset my cloud-storage; respectively delete my projects in the cloud. Thanks

jeffro 03-29-2016 01:47 AM

Re: 3 of 3 Projects | max reached | 0% Storage used
 
Please Sign In to my.avid.com and click Access The Support Center > Equipment > Create A Case so that you can provide your info (like Avid account email address) to Avid CS. Thanks!

nige108 03-31-2016 04:12 AM

Tried to create my first collab project
 
Hi guys, I just tried to create my first project and I get a message saying I have no project space left and that I can delete projects from the projects tab to free up space. This is my first project?? So I go to projects tab and it says No Projects Availiable. What is going on?
Anyone else encountered this?

junkgear 03-31-2016 04:17 AM

Re: Tried to create my first collab project
 
Take a look at this post, where Avid basically tells you to create a support case so they can clear up the issue for you.

nige108 03-31-2016 04:40 AM

Re: Tried to create my first collab project
 
Thank you. Wow unbelievable!

YYR123 03-31-2016 05:17 AM

Re: Tried to create my first collab project
 
Haha 500mb fills up fast huh!!!

nige108 03-31-2016 06:20 AM

Re: Tried to create my first collab project
 
Ridiculous

nige108 04-03-2016 07:38 PM

Re: Tried to create my first collab project
 
How long is a reasonable time to wait for Avid to fix this issue?

YYR123 04-03-2016 08:32 PM

Re: Tried to create my first collab project
 
Not the weekend > they will get to it this week I'm sure

nige108 04-03-2016 09:12 PM

Re: Tried to create my first collab project
 
Quote:

Originally Posted by YYR123 (Post 2347268)
Not the weekend > they will get to it this week I'm sure



Thank you [emoji106]


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