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-   -   Monitoring page blank in Avid Control with MTRX and MOM. (https://duc.avid.com/showthread.php?t=411244)

uptheoctave 07-22-2020 05:16 AM

Monitoring page blank in Avid Control with MTRX and MOM.
 
Hi all,

I have just installed a new MTRX with MOM.
I have Avid Dock and Avid Control running on an iPad Pro too.

Everything is on the latest software, I have MOM working great.
Great sounding unit.

I would like to see the sources in Avid Control too but this is all I see.
The master fader works, as does the Monitor Control Room, as I've enabled EUCON on the master fader but I don't see anything else.

I don't know what I am doing wrong here.
Can anyone help?

https://scontent-lhr8-1.xx.fbcdn.net...d3&oe=5F3BDCE5

creativecontrol 07-22-2020 05:36 AM

Re: Monitoring page blank in Avid Control with MTRX and MOM.
 
Greetings,

Assuming you have your Monitor Profile defined, you need to bind DADman to EuControl. Open the assign tab, and while DADman is in the foreground, tick the box near the bottom of the window to assign monitoring to DADman. Also ensure that EUCON is enabled in DADman.



Jeff



Sent from my iPhone using Tapatalk Pro

uptheoctave 07-22-2020 05:45 AM

Re: Monitoring page blank in Avid Control with MTRX and MOM.
 
Ah, I had the entire lot locked to Pro Tools.

I did this and it is now working:

https://scontent-lht6-1.xx.fbcdn.net...07&oe=5F3E101B

Much obliged- I'd have been scratching my head about that for a while.
Yes I had Eucon enabled in Dadman and a Monitor Profile enabled too- this was the last piece pf the puzzle.

uptheoctave 07-17-2021 04:54 AM

Re: Monitoring page blank in Avid Control with MTRX and MOM.
 
Bumping this after a long time.

Suddenly Avid Control and Dock won't bind to Eucontrol, or Eucontrol won't pass them along to apps.

Lock to Application is greyed out in Eucontrol, Pro Tools has Eucon enabled but Avid Control and the Dock don't work with it.

Dadman and MOM work together to control the MTRX.
I've done a full network reboot, reinstalled Eucon and Dadman.

Eucon sees the devices (Dock and Avid Control) but Pro Tools and Logic doesn't see to see them.
It is super weird.

LDS 07-17-2021 05:21 PM

Re: Monitoring page blank in Avid Control with MTRX and MOM.
 
Are all of the drivers and control apps same version? From memory the latest release also required a firmware update of control surfaces.

uptheoctave 07-18-2021 02:29 AM

Re: Monitoring page blank in Avid Control with MTRX and MOM.
 
Quote:

Originally Posted by LDS (Post 2608062)
Are all of the drivers and control apps same version? From memory the latest release also required a firmware update of control surfaces.

Yes, I did that.
It was all working fine and then BOOM, suddenly not.

Upgrading to the latest version of Mac OSX fixed it.

AINSLIE 11-25-2021 08:21 PM

Re: Monitoring page blank in Avid Control with MTRX and MOM.
 
Thankyou Jeff. Would be nice to see this in the documentation for the MTRX setup somewhere. I did word searched the pdf's and could find no mention of it. A couple hours of my life gone ... thank God for the DUC!


Quote:

Originally Posted by creativecontrol (Post 2573269)
Greetings,

Assuming you have your Monitor Profile defined, you need to bind DADman to EuControl. Open the assign tab, and while DADman is in the foreground, tick the box near the bottom of the window to assign monitoring to DADman. Also ensure that EUCON is enabled in DADman.



Jeff



Sent from my iPhone using Tapatalk Pro


creativecontrol 11-28-2021 11:58 AM

Re: Monitoring page blank in Avid Control with MTRX and MOM.
 
I'll make sure we call it out in revised documentation.

best,


Jeff

Ken P 01-23-2022 08:31 AM

Re: Monitoring page blank in Avid Control with MTRX and MOM.
 
this all was very helpful - my monitoring control in my ipad was disappearing on occasion. i did find unchecking all assignments and repeating the process so that monitor is assigned first while DADmon in foreground and rest assigned with pro tools in foreground works to reset back to normal operation. I am sure something i am doing somewhere is causing the ipad monitoring to disconnect occasionally



-Ken

AINSLIE 01-23-2022 08:37 AM

Re: Monitoring page blank in Avid Control with MTRX and MOM.
 
I am finding that simply switching the iPad control to one of the other tabs (Mixer, Channel etc..) then back to monitoring sometimes kicks it in. After a PT crash or Eucon crash / restart sometimes the Eucon assignment has unlocked monitoring in Dadman. They are the first things I do / check when the monitoring page goes blank.


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