Artist Transport LEDs bug?
My Artist (Euphonix) Transport (or EuControl) seems to have a bug:
Whenever I switch to a program the LED buttons around the shuttle wheel are not lighted until I press the shift button twice. When I change to another program, the same happens first (no LEDs). Again the LEDs are only lighted when I press shift twice. What is your experience regarding the LEDs? |
Re: Artist Transport LEDs bug?
When did this start ?
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Re: Artist Transport LEDs bug?
Can't remember exactly, but I think it started some versions of EuControl ago.
Can you or somebody else reproduce this behavior on your resp. his device? |
Re: Artist Transport LEDs bug?
Can I ask you to try this so we have a baseline to fault find. We don't see this here.
Clean EUCON for Mac If on a PC just uninstall and reinstall. |
Re: Artist Transport LEDs bug?
Meanwhile I did what you asked me to.
But still the same fault. Btw, my DAW is Logic. |
Re: Artist Transport LEDs bug?
I have this problem as well. No transport lights until shift is cycled.
The color selection of the lights has also been broken for a long time. To help you narrow the issue: It only happens to me outside of LogicX, and it happens every time I switch apps. For example in Safari I have buttons defined around the wheel, they only light up when you press shift twice. Every time I alt-tab to another app (that is not locked to the surface) the lights disappear. |
Re: Artist Transport LEDs bug?
So it seems to be a software bug. Maybe AVID will change this ...
Thank you robertg and Eddie for your replies! |
Re: Artist Transport LEDs bug?
Same here. It started with EuCon 3.4 exactly. Before the LEDs would stay on when you moved to another Application.
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Re: Artist Transport LEDs bug?
Quote:
I hope we can get this sorted out between all of us! :-) |
Re: Artist Transport LEDs bug?
At least they didn't fix it in EuCon 3.6.1
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