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-   -   pro tools 2020 crashes when opening session (https://duc.avid.com/showthread.php?t=409575)

othon ribeiro 04-15-2020 12:40 PM

pro tools 2020 crashes when opening session
 
Hello friends,

every time i open a session on pro tools 2020.3 it crashes and close.

I can create a new session but after closing it (even without any plugin) when opening the same problem occurs.

I did a clean install of osx Catalina and PT 2020, and it didn't solve my problem.

Could someone help me?

JFreak 04-15-2020 12:51 PM

Re: pro tools 2020 crashes when opening session
 
Hi, welcome to the community.

Does the same thing happen when you create a new session, import your old session data, save it, and then re-open the newly created session?

othon ribeiro 04-15-2020 01:06 PM

Re: pro tools 2020 crashes when opening session
 
I already imported the data for the complete session, I saved the session and when I reopen the same problem happens

JFreak 04-15-2020 01:30 PM

Re: pro tools 2020 crashes when opening session
 
Sounds strange. If you have any 3rd party plugins installed, move them to unused folder and try again. Even a single badly behaving plugin can cause problems.

othon ribeiro 04-15-2020 02:31 PM

Re: pro tools 2020 crashes when opening session
 
Quote:

Originally Posted by JFreak (Post 2561815)
Sounds strange. If you have any 3rd party plugins installed, move them to unused folder and try again. Even a single badly behaving plugin can cause problems.


I moved the third party plugins and the problem continues.

I also moved all the pugins, including avid plugins to the unused folder and the same.

Pro tools 2019.12 work fine, only in 2020.3 I have this problem.

JFreak 04-15-2020 02:32 PM

Re: pro tools 2020 crashes when opening session
 
Sounds so strange I believe you need to contact Avid Support

othon ribeiro 04-15-2020 02:40 PM

Re: pro tools 2020 crashes when opening session
 
Quote:

Originally Posted by JFreak (Post 2561826)
Sounds so strange I believe you need to contact Avid Support


Thanks.

I will continue researching and if I find the solution I will post here.

musicman691 04-16-2020 04:00 AM

Re: pro tools 2020 crashes when opening session
 
Othon:
Does your iMac have a Fusion system drive? They're not really that good for working in PT.

diskodonz 04-16-2020 07:01 AM

Re: pro tools 2020 crashes when opening session
 
Same problem here. Can't open any session. Protools immediately crashes.

Mac Pro Mid2010, OSX 10.14.6, 4x SSD, protools 20.3.163

othon ribeiro 04-16-2020 11:39 AM

Re: pro tools 2020 crashes when opening session
 
Quote:

Originally Posted by musicman691 (Post 2561884)
Othon:
Does your iMac have a Fusion system drive? They're not really that good for working in PT.

no, i don't have fusion installed on my mac


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