Activation Card
I have an old HD2pack v8 I'm trying to activate.
following the instructions on the card, I sign into my avid account then go to www.avid.com/activation where I'm instructed to input the activation code It all looks like it's going well but after a long wait the browser eventually returns an error 504 Gateway Time-Out "The Server didn't respond in time":eek: 1) Tried with Chrome, Safari & FireFox 2) I also made sure I had accept cookies turned on 3) My iLok account is synced with my Avid account Anybody have any suggestions? |
Re: Activation Card
Hi RGrierson,
Please try deleting caches and cookies. Also try opening a browser in incognito. Let me know if the same error appears. Thanks. Best regards, Tope |
Re: Activation Card
Success!!!!!:-);)
Browsing in incognito mode using FireFox worked. Mozilla calls is a "New Private Window" Thank You DigiTechSupt |
Re: Activation Card
Quote:
You're very much welcome! Best regards, Tope Follow us @Avidsupport on Twitter and help us ensure Avid followers are aware of this customer care service on social media. |
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