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-   -   DUY INSTALLERS - Please Help! (https://duc.avid.com/showthread.php?t=298054)

psmworld 03-29-2011 05:17 PM

DUY INSTALLERS - Please Help!
 
hi folks!

after a system-reinstall i tried to download the installers from the links i got from duy. native and tdm!

but some of them are not available anymore and i didn´t get any info/email of updates, which seem to exist (everpack 3.2.1) duy is not responding for months.

UPDATE:

if anyone has the original filenames of the installers xxxx.zip or xxxx.dmg, please send me a message!

i got the actual Everpack filenames, if you need them, just give me a message. we just need to change the filename in the links we got, to the actual filename. duy deleted the old ones...

still looking for the rest of the native plugins and tdm!


many thanks!

psm

Greg M 03-29-2011 05:28 PM

Re: DUY INSTALLERS - Please Help!
 
I have always gotten good support from DUY. However, I think there has been a problem with their support e-mail address. Try e-mailing the sales DUY address and ask them to pass along to support.

Hope this helps,
Greg

psmworld 03-29-2011 05:36 PM

Re: DUY INSTALLERS - Please Help!
 
thanks, but i did that.

sent several messages to all available duy adresses with 3 different mail providers, opened 5 support tickets to all sections.

Raoul23 03-30-2011 01:43 AM

Re: DUY INSTALLERS - Please Help!
 
Quote:

Originally Posted by psmworld (Post 1774490)
thanks, but i did that.

sent several messages to all available duy adresses with 3 different mail providers, opened 5 support tickets to all sections.

Hi dude i have the everpack installer but only native if thats any good

:-)

tomibraniste 03-30-2011 04:20 AM

Re: DUY INSTALLERS - Please Help!
 
good to know:D

Raoul23 03-30-2011 04:24 AM

Re: DUY INSTALLERS - Please Help!
 
Quote:

Originally Posted by psmworld (Post 1774479)
hi folks!

after a system-reinstall i tried to download the installers from the links i got from duy. native and tdm!

but some of them are not available anymore and i didn´t get any info/email of updates, which seem to exist (everpack 3.2.1) duy is not responding for months.

is there someone who can share the links/emails (http://www.spread-distribution.com/duy-users/xxxxx.dmg) they got?

especially the newest version of everpack AU

if so, please send me a
many thanks!

psm

Dude here is there phone number you might get more luck here

(0141) 416-1455

regards

psmworld 03-30-2011 08:47 AM

Re: DUY INSTALLERS - Please Help!
 
thanks, but i also tried to contact them by phone...

could you please send me the native-links for everpack? especially AU

thanks!!

Raoul23 03-30-2011 08:57 AM

Re: DUY INSTALLERS - Please Help!
 
Quote:

Originally Posted by psmworld (Post 1774836)
thanks, but i also tried to contact them by phone...

could you please send me the native-links for everpack? especially AU

thanks!!

Hi i only have the windows ones

sorry dude

i was gonna get a mac at some point so im after them as well

psmworld 03-30-2011 01:07 PM

Re: DUY INSTALLERS - Please Help!
 
if anyone has the original filenames of the installers xxxx.zip or xxxx.dmg, please send me a message!

i got the actual Everpack filenames, if you need them, just give me a message. we just need to change the filename in the links we got, to the actual filename. duy deleted the old ones...

still looking for the rest of the native plugins and tdm!

mindmusic 04-21-2012 11:02 AM

Re: DUY INSTALLERS - Please Help!
 
I have the installers for Duy Magic Spectrum, Magic EQ and DSPIder but they will not work with Lion. Does someone know a trick how to open the installer file, to install manually


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