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-   -   Subscription License expired (https://duc.avid.com/showthread.php?t=380171)

Led 04-18-2016 01:20 AM

Subscription License expired
 
MY subscription is on auto renew with billing details, expired 2 days before renewal date.
Had to borrow an ilok to do a session.

Southsidemusic 04-18-2016 02:19 PM

Re: Subscription License expired
 
Quote:

Originally Posted by Led (Post 2350934)
MY subscription is on auto renew with billing details, expired 2 days before renewal date.
Had to borrow an ilok to do a session.

Why did you need to borrow an ilok when the license just keep working as perpetual license after expiration!?

mrtomcat 04-18-2016 04:06 PM

Re: Subscription License expired
 
Quote:

Originally Posted by Southsidemusic (Post 2351076)
Why did you need to borrow an ilok when the license just keep working as perpetual license after expiration!?

my guess is Plug Ins.... subscription expires = Plugins no more

Led 04-18-2016 08:14 PM

Re: Subscription License expired
 
Quote:

Originally Posted by Southsidemusic (Post 2351076)
Why did you need to borrow an ilok when the license just keep working as perpetual license after expiration!?

It didn't keep working. It's only ever been a subscription license, not a perpetual.

jeffro 04-20-2016 07:56 AM

Re: Subscription License expired
 
Quote:

Originally Posted by Led (Post 2351142)
It didn't keep working. It's only ever been a subscription license, not a perpetual.

Do you have an Annual or Monthly subscription? I couldn't find either in the Avid account that uses the email address you have up here. Please either update your community email to match your account with the subscription, or...

Start a support case with your details via my.avid.com > Access The Support Center > Equipment > Create A Case


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