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-   -   Digital Distortion On Playback (http://duc.avid.com/showthread.php?t=399750)

danonbass 06-13-2018 08:43 AM

Digital Distortion On Playback
 
I'm getting a weird digital type noise when opening sessions. It's difficult to explain. When I open a session it will load normally, but when I playback the audio there is a digital distortion on top of the audio. The problem is intermittent and will sometimes go away by closing PT and reopening the session, sometimes by restarting the computer and reopening the session, sometimes it will take multiple restarts to work properly. I've trashed preferences, but the problem keeps occurring.


PT 11.3.1
OS 10.10.5
Mac Pro mid 2010
2.8 quad core intel xeon
8 gb 1066 mhz ddr3 ecc

jeam25 06-13-2018 08:46 AM

Re: Digital Distortion On Playback
 
Hi danon !

Sounds like it coukd be a driver issue to me . Can you install your Interface driver again ? ( btw wich one? ) .

danonbass 06-13-2018 08:49 AM

Re: Digital Distortion On Playback
 
I'm using a UA Apollo Quad Silverface

jeam25 06-13-2018 08:57 AM

Re: Digital Distortion On Playback
 
Wordclock ?

danonbass 06-13-2018 09:13 AM

Re: Digital Distortion On Playback
 
Not sure. How can I tell?

danonbass 06-13-2018 11:04 AM

Re: Digital Distortion On Playback
 
If I understand this right. I am not using any other outside device for a word clock.

jeam25 06-13-2018 11:17 AM

Re: Digital Distortion On Playback
 
Hi the apollo doesn't have a control panel application so you can verify the clock settings ?

danonbass 06-13-2018 11:27 AM

Re: Digital Distortion On Playback
 
It says the Clock Source is set to Internal.

jeam25 06-13-2018 11:30 AM

Re: Digital Distortion On Playback
 
Ok great now in Protools , is set to external ?

danonbass 06-13-2018 11:42 AM

Re: Digital Distortion On Playback
 
Can't find that. In "Setup>Hardware in the "Peripherals" box "Universal Audio Apollo" is listed. There was a clock setting in the window in earlier PT versions, but not here in 11.


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