Avid Pro Audio Community - Accessing old account

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- - Accessing old account - email address lost (https://duc.avid.com/showthread.php?t=392299)

Voideco

07-07-2017 01:01 PM

Accessing old account - email address lost

I used to be Voideco about 12 years ago but I've been out of the game for quite a long time. Forgot my password for that account and the email address associated to that account is long gone. It was ----- (just trying to provide complete info) and I gave up that domain + email address. So I cannot retrieve a new password. Didn't find any info on my master account.

Please Avid, tell me how to become Voideco again :o

jeffro

07-07-2017 03:19 PM

Re: Accessing old account - email address lost

Should be able to sort this out (and even merge accounts if needed). Please look for a support case email and reply to that. Thanks!

Voideco

07-07-2017 04:23 PM

Re: Accessing old account - email address lost

Quote:

Originally Posted by jeffro (Post 2439894)

Should be able to sort this out (and even merge accounts if needed). Please look for a support case email and reply to that. Thanks!

Found your email and sent a reply as to which email address I used. It was obviously not the one I mentioned.

jeffro

07-14-2017 04:27 PM

Re: Accessing old account - email address lost

Should be all set now.

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