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- Pro Tools 12 (https://duc.avid.com/forumdisplay.php?f=142)

- - Post trouble (https://duc.avid.com/showthread.php?t=384825)

Nigel Moore

10-03-2016 01:43 AM

Post trouble

Hi. Why is that when I try to post a problem with the full information including codes that Avid have sent when my PT 12.4 malfunctions I get access denied on Duc, but if when I put up a test post with no reference to the information or codes sent by Avid I post successfully. If I subsequently try to post the access denied message and codes on Duc I get access denied again? :mad:

JFreak

10-03-2016 01:51 AM

Re: Post trouble

Perhaps the full information is not supposed to be made available for everyone? It seems like you're trying to create a support case, and this is a wrong way to do it.

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