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-   -   Avid Scorch Store (http://duc.avid.com/showthread.php?t=306941)

Donald Matthews 06-30-2012 04:27 PM

Re: Avid Scorch Store
 
Hi am havering the same problem can yo tell me what can I do

Joe Pearson 07-11-2012 04:40 AM

Re: Avid Scorch Store
 
Hello Donald,

Please can you describe in more detail the symptoms that you're experiencing? Where abouts in the world are you located (or in other words, which branch of the iTunes store do you usually purchase from)?

Best wishes,

Joe

Cecile S. 07-23-2012 07:24 PM

Re: Avid Scorch Store
 
Hi Joe,
It will be almost a month since you said you'd ask Ben to get in touch with me. No one from Avid Scorch has since gotten in touch with me. My problem with your App still remains (running on 8 months now).

Joe Pearson 07-24-2012 01:25 AM

Re: Avid Scorch Store
 
Hello Cecile,

Apologies for the delay - as you may know, the Sibelius team are under a lot of pressure at the moment. I will enquire with Ben to see if he can get in touch.

Best wishes,

Joe

LarkDeb1 03-13-2013 04:22 PM

Re: Avid Scorch Store
 
I recently purchased an SAB choir arrangement of "Home," arranged by Alan Billingsley. It was VERY difficult to find in the Scorch store. I tried entering "Home" into the search bar, but had to scroll through 14 pages of titles, including every song that contained the word "home" in it (Sweet Home Alabama, Take Me Home Country Roads, There's No Place Like Home, etc...), before finally coming to the very last song (out of 1054!), and there it was... this process took me 10 to 15 minutes. It seems logical to me that either a: exact matches should come first, or b: the songs should be listed alphabetically (or perhaps both). Then, either a page number list or an alphabet list should allow the user to jump over pages.

Unfortunately, I had to leave the store, and then come back to it later to order the song, and once again, the only way I could find that exact arrangement of that exact song, was to scroll through all 14 pages, 1054 songs again! I would appreciate the search features of the store to be improved. Thanks!


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