I delete prefs and the Database open session then system crashes 8.0.1
 

I have posted this in another thread but get looked over.:rolleyes:

"After I delete prefs and the Database and open that session it crashes the whole system.
But after a few tries it plays nice until the play/pause thing come up again."

Very frustraded.

Here you go Digi...

Sandra Report:

SiSoftware Sandra

System
Model : Gigabyte Technology Co., Ltd. EX58-UD3R
Workgroup : WORKGROUP
Host Name : DAW-888
User : Philip

Processor
Model : Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Speed : 4GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing

System
Mainboard : Gigabyte Technology Co., Ltd. EX58-UD3R
BIOS : Award Software International, Inc. F6 (05/11/2009)
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3.25GB DDR3

Chipset
Model : Giga-Byte X58 I/O Hub
Front Side Bus Speed : 2x 3.62GHz (7.24GHz)

Chipset
Model : Giga-Byte Core CPU Generic Non-Core Registers
Front Side Bus Speed : 2x 3.62GHz (7.24GHz)
Total Memory : 6GB DDR3
Memory Bus Speed : 2x 804MHz (1.6GHz)

Memory Module(s)
Memory Module : OCZ OCZ3P1333LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-20 4-27-8-4)
Memory Module : OCZ OCZ3P1333LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-20 4-27-8-4)
Memory Module : OCZ OCZ3P1333LV2G 2GB DIMM DDR3 PC3-8500U DDR3-1066 (7-7-7-20 4-27-8-4)

Video System
Adapter : NVIDIA GeForce 7300 GT (8 PS3.0, 4 VS3.0 401MHz, 256MB 2x398MHz, PCIe 1.00 x16)
Adapter : NVIDIA GeForce 7300 GT (8 PS3.0, 4 VS3.0 401MHz, 256MB 2x398MHz, PCIe 1.00 x16)

Storage Devices
WDC WD3200AAJS-00VWA0 (320GB, SATA300, 3.5", 7200rpm, NCQ, 8MB Cache) : 298GB (C:)
ST31500341AS (1.5TB, SATA300, 3.5", 7200rpm, NCQ) : 1TB (F:)
ST3500320AS (500.1GB, SATA150, 3.5", 7200rpm, NCQ) : 466GB (D:)
ST31500341AS (1.5TB, SATA300, 3.5", 7200rpm, NCQ) : 1TB (G:)
Optiarc DVD RW AD-7200A (RAID, DVD+-RW, CD-RW) : N/A (E:)

Logical Storage Devices
Hard Disk (C:) : 298GB (NTFS) @ WDC WD3200AAJS-00VWA0 (320GB, SATA300, 3.5", 7200rpm, NCQ, 8MB Cache)
AVID (F:) : 1TB (NTFS) @ ST31500341AS (1.5TB, SATA300, 3.5", 7200rpm, NCQ)
PRO-TOOLS (D:) : 466GB (NTFS) @ ST3500320AS (500.1GB, SATA150, 3.5", 7200rpm, NCQ)
UBM_SITE (G:) : 1TB (NTFS) @ ST31500341AS (1.5TB, SATA300, 3.5", 7200rpm, NCQ)
Optical Drive (E:) : N/A @ Optiarc DVD RW AD-7200A (RAID, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller 1 : Giga-Byte LPC Interface Controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : VIA M-Audio Delta 1010LT
Disk Controller : Giga-Byte 4 port SATA IDE Controller
Disk Controller : Giga-Byte 2 port SATA IDE Controller
Disk Controller : Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID Controller
USB Controller 1 : Giga-Byte USB UHCI Controller #4
USB Controller 2 : Giga-Byte USB UHCI Controller #5
USB Controller 3 : Giga-Byte USB UHCI Controller #6
USB Controller 4 : Giga-Byte USB EHCI Controller #2
USB Controller 5 : Giga-Byte USB UHCI Controller #1
USB Controller 6 : Giga-Byte USB UHCI Controller #2
USB Controller 7 : Giga-Byte USB UHCI Controller #3
USB Controller 8 : Giga-Byte USB EHCI Controller #1
FireWire/1394 Controller 1 : Giga-Byte TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : Microsoft Office Document Image Writer Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : HP Photosmart C4200 series (600x600, Colour)
Printer : HP DeskJet 970Cse (1200x1200, Colour)

Network Services
Network Adapter : Realtek RTL8168D(P)/8111D(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport (Ethernet, 100Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows XP Professional 5.01.2600 (Service Pack 3)
Platform Compliance : x86

Re: I delete prefs and the Database open session then system crashes 8.0.1
 

Re: I delete prefs and the Database open session then system crashes 8.0.1
 

Bump.

Re: I delete prefs and the Database open session then system crashes 8.0.1
 

Philip888,

We have a thread going on this very thing in the 003,002,M-Box section of the forum.

Right now Digi is thinking it's plug-in related. I'm not so sure unless it is a current Digi Plug-in causing the problem. I have either updated or removed any questionable plug-ins and still see the issue.

I can still get work done because things are always fine after the second restart following Preferences and Database deletion.

Greg

Re: I delete prefs and the Database open session then system crashes 8.0.1
 

interesting, I had a protools crash during launch after trashing pref's and databases recently on 8.0.1 as well but after the initial failed launch everything has worked fine since. Is this happening every time you launch protools since you trashed everything?

Re: I delete prefs and the Database open session then system crashes 8.0.1
 

Try moving the Massey plug-ins to the unused folder and see if this makes a difference.

Re: I delete prefs and the Database open session then system crashes 8.0.1
 

Tom thanks for throwing me something.

I have waited for Digi to answer one of these posts but they don't.

Maybe if I was an LE or HD user well whatever.

Your suggestion did make a difference.

I have a particular session that was crashing my whole system.

In the session in question, I am using Kore Player 2.1.

And after the update to 8.0.1 opening the session would crash my system.

I moved the massey plugs to the unused plugs folder. Deleted the prefs and Database files. Opened the session in question and it fired right up.

But the Play/Pause issue is still there though.

I have to uncheck and check the notification box in the playback engine for it to work.

Then if I add another instance of the Kore Player the Play/Pause issue comes back.


But again thanks Tom for taking the time to help me.

Re: I delete prefs and the Database open session then system crashes 8.0.1
 

Tom@Metro,

Brilliant - it is indeed the Massey plug-ins causing this problem. Putting them in the Plug-ins (unused) stops the crash after deleting Presferences and Database issue in LE too.

Thanks,
Greg

Re: I delete prefs and the Database open session then system crashes 8.0.1