Re-installing PT10 and PT11
 

Hello,
It has been a very long time since I purchased PT10 and PT11 (they came together). As I have never had to re-install in the past I have no idea how to go about doing a re-install.

At time of purchase the store downloaded and installed PT for me so I do not have a disc but it is registered on the ILOK dongle. Its a testament to the bullet-proof nature of my Mac Book Pro that this is the first time it has needed looking at. The repair will include a reinstall of OSX 10.8.5.

Can someone please tell me how to go about re-installing PT10 and PT11? I should point out I purchased a non-HD system.

Thank you all.

Re: Re-installing PT10 and PT11
 

Hi friend i think you should have the installers on your Avid account . Can you access it ?

Remember to do the OS optimizations first .

http://avid.force.com/pkb/articles/e.../Optimize-10-8


Co-install guide :

http://avid.force.com/pkb/articles/e...ll-Information

Re: Re-installing PT10 and PT11
 

Thank you for your reply.

It seems I cannot access my Avid account. My old Digidesign login details don't work. I've been a PT user scince PT3! However, the authetication is on my ILOK account.

Does this present a problem?

Re: Re-installing PT10 and PT11
 

Ok referred you , wait for the help :-)

Re: Re-installing PT10 and PT11
 

Thank you so much Jesus. :cool:

Re: Re-installing PT10 and PT11
 

Hi TWR100,
We've reset your password to your Avid account. Please try signing in with your Email address registered here in the duc and use this temporary password:AAlch233!

Let us know if you're able to sign in.

Thanks,
Tope

Re: Re-installing PT10 and PT11
 

I managed to log in :)

Thank you guys so much.

Will there be any issues when I try to re-register Pro Tools 10 and 11 after installation? Will my ILOK dongle contain the registration?