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-   -   "Could not complete your request because The system cannot find the file specified." (http://duc.avid.com/showthread.php?t=377246)

mecklot 01-28-2016 09:16 PM

"Could not complete your request because The system cannot find the file specified."
 
Hello all,

When I opened up one of my projects, Pro Tools told me there was a difference between my local file and the cloud file. I chose to open my local file and worked off of that. When I saved, Pro Tools said it would overwrite the cloud file, which I had no problem with.

When I tried to open up the same project, I got this error message:

Could not complete your request because The system cannot find the file specified. (2) c:\Users\Phil\Documents\Pro Tools\Project Cache\KKBsggSpcb5RwB5gcYk_nb\N_ZYNdGAcr7PcCtsWbCOl a.ptproject\Revision History\Manual Saves\0065.ptpx.

The "0065.ptpx" file does not exist. Opening the latest auto-backup nets me the same message above. I tried logging back in, restarting Pro Tools First, and restarting the computer, but no such luck.

DigiTechSupt 01-29-2016 01:39 PM

Re: "Could not complete your request because The system cannot find the file specifie
 
Hello mecklot,

Quote:

c:\Users\Phil\Documents\Pro Tools\Project Cache\KKBsggSpcb5RwB5gcYk_nb\N_ZYNdGAcr7PcCtsWbCOl a.ptproject\Revision History\Manual Saves\0065.ptpx.
Be sure that you have special access to folders where the project is save.

Regards,
RC

gritcheese 12-12-2017 09:05 PM

Re: "Could not complete your request because The system cannot find the file specifie
 
Been working on this song for 3 months and since yesterday,
i cannot open it anymore. I get a similar message:

Could not complete your request because The system cannot find the file specified. (2) c:\Users\Bakana\Documents\Pro Tools\Project Cache\2mtp5pIXpXiKeaClAv8tzb\J8jaPusnhb7GJ0uvIWwdL c.ptproject\Revision History\Manual Saves\0159.ptpx.

I saw the previous reply that said:
Be sure that you have special access to folders where the project is save.
Unless i do not understand what that means, i have full access to all my folders. So i am stuck. anyway way to fix this,or restart from scratch?

Pro tools first ---Focusrite scartlett i6
Intel(R) Core (TM)
i5-7200 CPU @ 2.50 GHZ 2.70 GHZ
12 GB RAM
64 bit operating system
windown 10 pro

junkgear 12-14-2017 11:16 AM

Re: "Could not complete your request because The system cannot find the file specifie
 
Quote:

Originally Posted by gritcheese (Post 2463818)
Been working on this song for 3 months and since yesterday,
i cannot open it anymore. I get a similar message:

Could not complete your request because The system cannot find the file specified. (2) c:\Users\Bakana\Documents\Pro Tools\Project Cache\2mtp5pIXpXiKeaClAv8tzb\J8jaPusnhb7GJ0uvIWwdL c.ptproject\Revision History\Manual Saves\0159.ptpx.

I saw the previous reply that said:
Be sure that you have special access to folders where the project is save.
Unless i do not understand what that means, i have full access to all my folders. So i am stuck. anyway way to fix this,or restart from scratch?

In file explorer, try to navigate to the folder shown in the error message. If you can open the folder and see the ptpx file, then folder permissions are not your problem. If you get an error trying to open the folder, then something has changed on your system and you will have to take ownership of the folder to allow PT to access the project cache.

Southsidemusic 12-14-2017 11:48 AM

Re: "Could not complete your request because The system cannot find the file specifie
 
He is on PT First so maybe something has changed in the settings.

gritcheese 12-14-2017 07:10 PM

Re: "Could not complete your request because The system cannot find the file specifie
 
thanks for reply, junkgear, i can get access to the folder...

and yes southsidemusic i am on protools first, and
yea probably a change in the settings, no clue
maybe a glitch.

PValois 03-12-2018 03:18 PM

Re: "Could not complete your request because The system cannot find the file specifie
 
I'm receiving the same message on one of my projects that was nearly completed. Extremely frustrating. Projects are lost in the cloud I guess???

gazmitch 10-05-2018 08:53 AM

Re: "Could not complete your request because The system cannot find the file specifie
 
lots of good information here thanks guys, I'm still learning very helpful


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