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-   -   Pro-Tools has stopped working! (https://duc.avid.com/showthread.php?t=283563)

sonicawd 10-06-2010 11:46 AM

Pro-Tools has stopped working!
 
Hello all, after spending 5 hours on this problem today I decided to register to see if anyone can help me out. I just bought a brand new PC and it is this one right here

http://www.walmart.com/ip/eMachines-...G-07w/14314622

After installing Pro Tools LE 7.4 it refuses to launch. I've spent hours searching and already UN-installed Internet explorer 8, and also already added pro-tools to the DEP security setting list and the same problem still persists. I've also since restarted numerous times, and re-installed numerous times. Any advice on what my next step is to get the pro-tools to launch? thanks
-Keith

sonicawd 10-06-2010 11:51 AM

Re: Pro-Tools has stopped working!
 
bump

JMS40 10-06-2010 01:38 PM

Re: Pro-Tools has stopped working!
 
PTLE 7.4 will not run on Win 7. PTLE 8.0.4 is the first W7 qualified version.

Sarthak 10-09-2010 04:38 PM

Re: Pro-Tools has stopped working!
 
Dear,
I have also this problem with my Pro Tools.
I bought a new PC with Intel Core i7, 4GB Ram, Windows 7 64bit & trying to install Pro Tools 8.0.4.

I am facing this is for 4th time.
I did fresh installation of Windows 7 and tried to install, but... :confused:

The message box says,

Problem signature:
Problem Event Name: APPCRASH
Application Name: ProToolsLE.exe
Application Version: 8.0.4.240
Application Timestamp: 4c18b968
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdbdf
Exception Code: e06d7363
Exception Offset: 0000b727
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 9889
Additional Information 2: 9889336c7ceae332d8ed4d7c0cafe6f0
Additional Information 3: e632
Additional Information 4: e632bc7dbadbcdb5f34caa92133fd2ea

What should i do?
Please help AVID. Someone Please...!!!

albee1952 10-09-2010 04:52 PM

Re: Pro-Tools has stopped working!
 
Help us help you - what you need to know before posting!

Sarthak 10-09-2010 05:29 PM

Re: Pro-Tools has stopped working!
 
Yes, Here is the info for my PC.

I bought a new PC with
Intel Core i7 860 2.80GHz
Windows 7 64bit
Digi 002
4GB Ram
1TB SATA HDD
ATI Radeon HD 4600 Series Graphics Card
& Trying to install Pro Tools LE 8.0.4.


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