help!? "the installer could not write the receipt for "plug-in updates"??
 

i recently bought pro tools m box2 mini and it was going perfectly until i stupidly thought that by uninstalling it i would free up more memory on my mac os x. i did not do a safe uninstall but did a clean uninstall. then when installing pro tools again it stops halfway through installment and says "the installer could not write the receipt for "plug-in updates".

im guessing when i did the clean uninstallment it wiped certain plug-ins and system files needed for the compatibility with some Avid products?

do you know what i should do?

i live in NZ and tried ringing a whole lot of people but NZdrs and music software just dont go

thanks so much

Re: help!? "the installer could not write the receipt for "plug-in updates"??
 

it sounds like a permissions issue. when you install an app or plugin a receipt file is created here:

hd>library>receipts

if the installer hasn't got write access to that folder the installation might well fail.

try repairing disk permissions using the disk utility app.

Re: help!? "the installer could not write the receipt for "plug-in updates"??
 

thanks so much max for answering, tried repairing it but no luck, will try taking my comp in to a specialist, thanks once again, hello from nz