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-   -   iOS13 beta related issues? (iPad Pro 9.7 Gen1) (https://duc.avid.com/showthread.php?t=406161)

Meads 09-01-2019 09:20 AM

iOS13 beta related issues? (iPad Pro 9.7 Gen1)
 
I have a casual first gen iPad Pro in my kitchen and since I don't use it for anything critical I threw the iOS13 beta on it.
However, I just wanted to give Pro Tools | Control a shot and ran into issues, that may or may not be OS related.

While hooking it up worked without any issues, it's basically unusable, as the whole interface is nearly non-responsive.
I can hit playback and stop and that translates pretty snappily to Pro Tools. But the GUI is almost completely frozen. TC display and meters have a refresh rate of like 1 frame per minute, if that.
Eucon connection is stable though, and controlling playback works just fine.

Anybody here using the iOS13 beta with similar (or different) experiences?

(Disclaimer: I am fully aware of the pitfalls using beta software. I'm not trying to use PT | Control as part of my setup, I just wanted to try it out with an iPad, that I actually got for the sole purpose of playing Youtube during meal prep.)

Ryan Young 09-05-2019 01:36 PM

Re: iOS13 beta related issues? (iPad Pro 9.7 Gen1)
 
Quote:

Originally Posted by Meads (Post 2536875)
I have a casual first gen iPad Pro in my kitchen and since I don't use it for anything critical I threw the iOS13 beta on it.
However, I just wanted to give Pro Tools | Control a shot and ran into issues, that may or may not be OS related.

While hooking it up worked without any issues, it's basically unusable, as the whole interface is nearly non-responsive.
I can hit playback and stop and that translates pretty snappily to Pro Tools. But the GUI is almost completely frozen. TC display and meters have a refresh rate of like 1 frame per minute, if that.
Eucon connection is stable though, and controlling playback works just fine.

Anybody here using the iOS13 beta with similar (or different) experiences?

(Disclaimer: I am fully aware of the pitfalls using beta software. I'm not trying to use PT | Control as part of my setup, I just wanted to try it out with an iPad, that I actually got for the sole purpose of playing Youtube during meal prep.)

Experienced the same thing with my current model iPad pro.

Meads 09-05-2019 01:38 PM

Re: iOS13 beta related issues? (iPad Pro 9.7 Gen1)
 
Great to know, thx.
I'm installing 13.1 beta2 right now. Maybe that'll do something.

Edit: No, it didn't. Still unusable.

EddieJones 09-06-2019 02:14 PM

Re: iOS13 beta related issues? (iPad Pro 9.7 Gen1)
 
Yes we do see this ;-/

Meads 09-06-2019 02:15 PM

Re: iOS13 beta related issues? (iPad Pro 9.7 Gen1)
 
Quote:

Originally Posted by EddieJones (Post 2537357)
Yes we do see this ;-/

So cool to have you here giving feedback, Eddie. Really appreciate it.
And good to know you're working on it!

EddieJones 09-10-2019 12:46 PM

Re: iOS13 beta related issues? (iPad Pro 9.7 Gen1)
 
We are going to have to put out a notice for users not to update to iOS 13. Checking online we are not the only company having to do this.

Meads 09-10-2019 01:58 PM

Re: iOS13 beta related issues? (iPad Pro 9.7 Gen1)
 
Quote:

Originally Posted by EddieJones (Post 2537648)
We are going to have to put out a notice for users not to update to iOS 13. Checking online we are not the only company having to do this.

The dev beta has been out for how long now? At least three months. And you just realized? Why is Avid always so far behind the ball? PT started officially supporting Mojave when Catalina was announced. This is ridiculous.

EddieJones 09-11-2019 12:39 AM

Re: iOS13 beta related issues? (iPad Pro 9.7 Gen1)
 
I never said we just realized, I just confirmed this. Apple haven't released the dev code for iOS 13 yet, its still in beta so we cant release anything yet. This is not a question of Avid not being on the ball, just like numerous other companies who are putting out these messages not to update to iOS13 or Catalina, we have been forced to divert many resources to 'fix' the changes Apple make each release. Your frustration is directed at the wrong company.

Meads 09-11-2019 12:46 AM

Re: iOS13 beta related issues? (iPad Pro 9.7 Gen1)
 
Quote:

Originally Posted by EddieJones (Post 2537693)
Your frustration is directed at the wrong company.

Sorry Eddie, but I won't let that stand. Maybe this is true for your iOS app, I haven't been paying attention to that. But you being in a forum coming up with the idea "We are going to have to put out a notice to warn users" a couple days before the release instead of having that warning out already is not very reassuring.
And regarding macOS it still stands that it took you ONE YEAR to support the recent OS. I'm not aware of any other company in the DAW-world (or at all) that took this long. Are you really saying that's not Avid's fault? Seriously, in what reality do you guys live over there?

EddieJones 09-11-2019 12:59 AM

Re: iOS13 beta related issues? (iPad Pro 9.7 Gen1)
 
You are entitled to your opinion but I can assure you there were many reasons it took that long, and it wasn't that we are in a different reality.


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