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-   Pro Tools 11 (http://duc.avid.com/forumdisplay.php?f=115)
-   -   re: 11 (http://duc.avid.com/showthread.php?t=377860)

2224 02-15-2016 06:20 PM

re: 11
 
I have a pro tools 11 license but never registered it, how can I access the 11 download and register my license?

albee1952 02-15-2016 10:10 PM

Re: 11
 
Once you register the software and create a MyAvid account, your registered products will be available for download from your account(under the My Products link).

2224 02-16-2016 03:47 AM

Re: 11
 
Quote:

Originally Posted by albee1952 (Post 2335894)
Once you register the software and create a MyAvid account, your registered products will be available for download from your account(under the My Products link).

I already have an account, I have the 10/11 package in my ilok account but can't see 11 in my account, that's what I have a problem with

musicman691 02-16-2016 08:28 AM

Re: 11
 
Quote:

Originally Posted by 2224 (Post 2335917)
I already have an account, I have the 10/11 package in my ilok account but can't see 11 in my account, that's what I have a problem with

You're saying you can't see PT11 in your Avid account?

See this page for help for your Avid account purpose:
http://avid.force.com/pkb/articles/e...-3-1-Downloads

2224 02-16-2016 08:42 AM

Re: 11
 
Quote:

Originally Posted by musicman691 (Post 2335955)
You're saying you can't see PT11 in your Avid account?

See this page for help for your Avid account purpose:
http://avid.force.com/pkb/articles/e...-3-1-Downloads

That's what I am saying, I demoed 11 but never got it in my account for some reasons, I have also been to the page you mentioned but there is only 10 there, no 11 to download

mesaone 02-16-2016 10:27 AM

Re: 11
 
Could it be hiding in the "Products Not Yet Downloaded" section of your Avid account?

2224 02-16-2016 11:20 AM

Re: 11
 
Quote:

Originally Posted by mesaone (Post 2336002)
Could it be hiding in the "Products Not Yet Downloaded" section of your Avid account?

Nope, tried, nothing there and there don't seem to be a way to get to Avid without paying

nst7 02-16-2016 11:42 AM

Re: 11
 
Actually, help for registration/activation issues is free. Either start a registration case online, or call them by phone and follow the prompts.

2224 02-16-2016 06:19 PM

Re: 11
 
Quote:

Originally Posted by nst7 (Post 2336034)
Actually, help for registration/activation issues is free. Either start a registration case online, or call them by phone and follow the prompts.

Thanks for that,called Avid, issue resolved.

2224 02-16-2016 08:51 PM

Re: 11
 
Quote:

Originally Posted by 2224 (Post 2336114)
Thanks for that,called Avid, issue resolved.

So I installed the 11.3.1 on my Mac os 10.9.5, it's not seeing my Avid interfaces, so I am not sure what to do with this now


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