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-   -   Can't log in to Avid Link (http://duc.avid.com/showthread.php?t=405931)

nhaudio 08-12-2019 08:18 AM

Can't log in to Avid Link
 
Anyone else having issues logging in to the Avid Link app? I can log in fine to the avid.com site. I even tried resetting the password through Avid Link, but I'm getting the following error message:
"Login service cannot be reached. Error #504"

DigiTechSupt 08-12-2019 11:45 AM

Re: Can't log in to Avid Link
 
Quote:

Originally Posted by nhaudio (Post 2535275)
Anyone else having issues logging in to the Avid Link app? I can log in fine to the avid.com site. I even tried resetting the password through Avid Link, but I'm getting the following error message:
"Login service cannot be reached. Error #504"

Hi, please try using a different browser. Also try using a browser in private or incognito mode. Let us know if you're still unable to log in

nhaudio 08-12-2019 04:28 PM

Re: Can't log in to Avid Link
 
To be clear, I was trying to log in using the Avid Link application, not through a web browser (which was working fine).

Either way, Avid Link seems to be allowing us to log in now.

Cheers,
n

DigiTechSupt 08-13-2019 05:51 PM

Re: Can't log in to Avid Link
 
Quote:

Originally Posted by nhaudio (Post 2535320)
To be clear, I was trying to log in using the Avid Link application, not through a web browser (which was working fine).

Either way, Avid Link seems to be allowing us to log in now.

Cheers,
n

Got it. Thanks for clearing it up and for the info

-Tope


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