Where can i buy a Power Supply for my D-Command ?
 

My fader pack is starting flashing
I guess it's time for another PS .
I need a contact info for it
I can't find my way thru the Avid site and I lost the contact I use to have when I previously changed the one in the main unit.
Thanks
francois

Re: Where can i buy a Power Supply for my D-Command ?
 

Why do so many Digidesign/Avid gear need power supplies replaced so form?

In all my various gear from many companies, I've never needed to replace a power supply.

Re: Where can i buy a Power Supply for my D-Command ?
 

This should do it.

Equipment list > Create a case (Avid support center)

Re: Where can i buy a Power Supply for my D-Command ?
 

Thanks Stig but your link is Spam (salesforce.com ????)
Iam current with my Avid plan but i do not see any link to my ICON
I have bought 2 power supply and a channel strip in the past for it but lost the phone #
Can someone PM me a working direct line
Thanks

Re: Where can i buy a Power Supply for my D-Command ?
 

I'm going to guess that Digi/Avid sold over 5000 ICONs. Each ICON has multiple power supplies, for things like LEDs, faders, meters etc. So we're talking potentially tens of thousands of units.

We're on a forum where people might report issues like a failed power supply. I suppose you could count the posts by users that mention power supply failures. Not sure if that would yield good data or not. I do know that even things like expensive SSL consoles need power supplies replaced sometimes. It's not uncommon at all.

My ICON has been in use for 11 years (and I leave it on 24/7) and I did have one go bad. I also have an Apogee Symphony I/O that had a power supply fail fairly early on in its life. BTW, the Avid fix I did in the field for a few hundred bucks, Apogee required I send it in and it was $450 plus 2 weeks of lost usage.

But you're right, other than these two times, I've not seen them fail much in other gear.

Re: Where can i buy a Power Supply for my D-Command ?
 

It's way more than Icon. Its Control 24, Pro Control, 002, most threads when talking about buying used many people recommend confirming that they have a replaced power supply.

Re: Where can i buy a Power Supply for my D-Command ?
 

Spam? It should take you to Support Center Login. That's what happens here.

Re: Where can i buy a Power Supply for my D-Command ?
 

salesforce is the system Avid uses - its not spam....

Re: Where can i buy a Power Supply for my D-Command ?
 

OK Avid is using salesforce but after login into the link I got a phone call this morning from salesforce trying to sell me some software...

Re: Where can i buy a Power Supply for my D-Command ?
 

No luck with these numbers?

http://www.avid.com/learn-and-suppor...-music-support

Or if you're "on plan", you can simply start a case.