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-   -   Still haven't got my free plugins for Pro Tools 12.2 (http://duc.avid.com/showthread.php?t=372323)

senghor 09-23-2015 04:10 PM

Still haven't got my free plugins for Pro Tools 12.2
 
Still nothing on my account!!

Why release PT 12.2 if Avid is not ready with all the updates.

Avid, please, it's time to put the plugins on my/others account as soon as possible. The wait has been long...

Sometimes it is hard to try to stay and stand with Avid. Pro Tools deserves better!!

Dinwiddy 09-24-2015 02:11 PM

Still haven't got my free plugins for Pro Tools 12.2
 
Avid??

Top Jimmy 09-24-2015 02:48 PM

Re: Still haven't got my free plugins for the 12.2?
 
You should start a support case via your Avid account to get this resolved.

http://duc.avid.com/showthread.php?t=372324

Dinwiddy 09-24-2015 03:43 PM

Re: Still haven't got my free plugins for the 12.2?
 
Thanks, will do just that.

DRC Music 09-24-2015 04:49 PM

Re: Still haven't got my free plugins for the 12.2?
 
Quote:

Originally Posted by Top Jimmy (Post 2297222)
You should start a support case via your Avid account to get this resolved.

http://duc.avid.com/showthread.php?t=372324

Same situation here

I did start a case... 4 hour response time correct? Its been almost 3 1/2 and not a peep

wwittman 09-24-2015 07:28 PM

Re: Still haven't got my free plugins for the 12.2?
 
You guys logged in online and checked your accounts right?

I ask because j was just watching the App manager and assuming they'd show up there, which of course they never did.


I WILL add that they seem well worth having.

DRC Music 09-24-2015 07:50 PM

Re: Still haven't got my free plugins for the 12.2?
 
Yep... checked there as well but Jeffro has found some sort of issue with my account and they are looking into it. *sigh* :(

philip888 09-24-2015 07:54 PM

Re: Still haven't got my free plugins for the 12.2?
 
How do I start a case?

I do not get the option Click Access the Support Center

What do I do?

philip888 09-24-2015 08:18 PM

How do I contact Support.
 
I have Perpetual 12 license.

But I do not see how to contact support.

Very cryptic.

Needs some help.

philip888 09-24-2015 08:22 PM

System ID??
 
How do I find my System ID?


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