Issues installing protools LE 8 on Windows XP SP2
 

Hi,
I have been trying to install Pro Tool LE 8 with MBox 2 onto my Desktop Windows XP SP2. I keep getting the same error message of
Specs:
Microsoft Windows XP
Professional
Version 2002
Service Pack 2
1.00 GB Ram
AMD Athalon(tm) 64X2 Dual Core Processor 3800+ \ 2006.4 MHz
D: TSSTcorpCD/DVDW SH-S182M
Motherboard: abit NVIDIA nForce 570 Ultra KN9 Ultra
Video Card: NVIDIA GeForce 7600 GT

Feature Transfer Error
Component: Documentation - Control Surfaces
File: D:\protoo~6\data2.cab
Error: This request could not be performed because of an I/O device error
I also have been getting

FEATURE TRANSFER ERROR
Feature: Program Files
Component: Common
File: D:\Protoo~6\data2.cab
Error: Data Error (cyclic redundancy check)

My last one is

Feature Transfer Error
Component: Documentation - Control Surfaces
File: D:\Protoo~6\data2.cab
Error: Data Error (cyclic redundancy check)

Please any help will be great help iv been dying trying to figure out how to get it to work and i still haven't heard back from digi design about ways to fix it
Thanks so much for future help :)

Re: Issues installing protools LE 8 on Windows XP SP2
 

This may or may not solve your problem. I'd highly recommend updating your system to Windows XP SP3. The updates are free from the Microsoft website. I was having issues installing PT 8 on my new Lenovo laptops which traditionally run PT w/o issue. I installed XP SP3, ALL of the updates from the MS (some more patches were released after SP3), and updated my drivers, PACE drivers, etc.

After I installed ALL updates, PT ran flawlessly. DO NOT install Microsoft Internet Explorer 8!

Re: Issues installing protools LE 8 on Windows XP SP2
 

ok are there specific updates and drivers i need to install to make it work other then the sp3 or are they all included in the sp3 pack?

Re: Issues installing protools LE 8 on Windows XP SP2
 

Like I said, it may or may not solve your problem! XP SP3 contains with it many important updates. You can easily click on GO TO THE MICROSOFT AUTOMATIC UPDATES website on the SECURITY area on your CONTROL PANEL. This will take you directly to the UPDATES website and tell you which updates are ready for your particular computer.

Good luck!

Re: Issues installing protools LE 8 on Windows XP SP2
 

Thanks ill try and see if it makes any difference :) hopefully it'll work

Re: Issues installing protools LE 8 on Windows XP SP2
 

you might google for "dual core hotfix" too.

Re: Issues installing protools LE 8 on Windows XP SP2
 

Still no dice after doing some of those things i still get the

Feature Transfer Errorr
Component: Documentation - Control Surfaces
File: D:\PROTOO~6\data2.cab
Error: The request could not be performed because of an I/O device error

Any thoughts as to what this error message means?

Re: Issues installing protools LE 8 on Windows XP SP2
 

ok how do i go about doing the installation from my hard drive i think iv tried and it gave me an error message

The menubox executable file can be run either with command like options, or from directory containing a configuration file (e.g. menubox.ini), or from the root of a medium containing an autorun.inf file which references a menubox configuration file. for additional information please refer to the software documentation, or to the menubox home page at www.menubox.com
File: C:\documents and settings\daniel\desktop\pro tools\setup.ini
Error: The system cannot find the file specified.

Thats the errror message when i try to install from my harddrive

Re: Issues installing protools LE 8 on Windows XP SP2
 

i can't find that specific file youare telling me all i have is the
Additional files folder, the uninstall protools setup.exe, and, setup menubox icon

Re: Issues installing protools LE 8 on Windows XP SP2
 

I also had a problem with my installer DVD:

http://duc.digidesign.com/showthread.php?t=259056

I contacted Digi through the Avid support page. They got back to me in one day with a link to download the installer. 3.5 gigs of data downloading later...worked fine.