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robodredd
10-23-2015, 04:20 PM
I keep getting an error every time I start Pro Tools First:

//./pipe/com_pacep_eden_licensed_authorization

I have read other posts and they keep telling people to post their specs:
I built my own computer.
Case: CoolerMaster HAF 912
OS: Windows 10
Motherboard: ASRock Z77 Extreme 4
Processor: Intel I5-3570k
Ram: 8GB
GFX: NVIDIA GeForce GTX 970 SC

mesaone
10-23-2015, 04:32 PM
Is your computer currently connected to the internet? The message implies that it can't reach the necessary server.

Beyond that, here's a checklist, but much of it is guesswork on my part:


Have you created your Avid account?
Have you installed the iLok license manager?
Have you moved your Pro Tools First license from the "cloud" to your machine or iLok2 dongle?

robodredd
10-23-2015, 04:54 PM
Ok, I am installing my ILOK License Manager.
How do I move my license from the cloud to my computer.

mesaone
10-23-2015, 06:01 PM
How do I move my license from the cloud to my computer.

Drag and drop. (http://i.imgur.com/eGRPEZU.gif)