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View Full Version : Avid AAX Pack Mac Installer doesn't work


digidesigner
02-25-2013, 11:20 PM
I've downloaded Avid AAX Pack installer and it does nothing... unrecognized by the computer. I'm talking about Mac download here, can someone confirm this?

digidesigner
02-26-2013, 01:48 AM
Ok, turns out someone has forgotten to add .zip to the file name. Tried .dmg and that did not work, but renaming with .zip will make the file work.

DigiTechSupt
02-26-2013, 12:40 PM
Thanks for reporting this. The Mac Installer was posted as a .zip file (look at the download URL and you'll see the file name is "AAX_Pack_Mac_78089.zip"). Not sure why it lost the suffix when you downloaded it, but we have had an occasional report like this with other file downloads (which work for everyone else and test out fine here).

I sent a req to the webteam to re-post as a .dmg file to be consistent with our file naming.

DigiTechSupt
02-26-2013, 06:30 PM
Okay... the Mac installer was replaced with a .dmg file.

digidesigner
02-26-2013, 10:37 PM
Okay... the Mac installer was replaced with a .dmg file.

https://encrypted-tbn2.gstatic.com/images?q=tbn:ANd9GcS4OaOnBtiYz1nGsB4AePJ45m0U-CyvOPMF-4Wv4aCGvoBKVfKlsw